Shipping policy
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Once your order is confirmed, our team carefully prepares and packs your product for shipment.
Shipping Time (Australia)
Estimated delivery time: 7–12 business days after dispatch.
Please note that delivery times may vary slightly depending on your location within Australia and external factors such as customs processing or peak seasons.
Shipping Cost
- We offer FREE Standard Shipping on all orders (limited-time offer).
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package in real time.
Customs, Duties & Taxes
For Australian customers, most orders will not incur additional customs fees. However, in rare cases, any applicable duties or taxes are the responsibility of the customer.
Incorrect Address
Please ensure your shipping details are correct at checkout. Zenverox™ is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your order is delayed or appears lost, please contact our support team. We will work with our shipping partners to resolve the issue as quickly as possible.
Contact Us
For any shipping-related inquiries, feel free to reach out to us